Dispatch
We endeavour to process and dispatch all orders placed on weekdays before 2pm*. Orders placed after 2pm will be dispatched the following working day.
Any orders that are placed after 2pm on Friday and over the weekend will be dispatched on the Monday. Engraved items can be dispatched on the same day however photo and image items will require an extra 24hrs for production.
All items are dispatched with Royal Mail 24 hour, 48 hour, or Next Day delivery services. The delivery timeframes stated below for our saver, standard, and international services are estimated and cannot be guaranteed.
*Please note that during the festive period this may not always be possible.
- Before 2pm Weekday orders processed and dispatched the same day*
- Royal Mail 24 hour, 48 hour or Next Day delivery
- 30 days To return non-personalised items
Delivery within the UK
| Service | Delivery time | Price |
|---|---|---|
| Saver Delivery | 5 Working Days (Estimated) | £4.90 |
| Standard Delivery | 1-2 Working Days (Estimated) | £6.95 |
| Next Day Delivery | Guaranteed Next Day (Only on orders placed before 2pm Mon-Thu) | £9.95 |
Delivery outside the UK
| Service | Delivery time | Price |
|---|---|---|
| Ireland Delivery | 5 Working Days | £6.95 |
| European Delivery | 7 Working Days | £14.95 |
| USA & Rest of World | 10 Working Days | £19.95 |
Please be aware that orders sent outside the UK can sometimes be subject to additional customs charges. The recipient is responsible for paying these fees.
Please be aware that from 01/07/26, the EU are charging an extra fee, plus customs handling charges, which the recipient is responsible for.
Returns
Returns for Non-Personalised Items
Not satisfied with your item? No worries! Return it unworn and in its original packaging within 30 days for a refund.
Personalised Items
Customised pieces, like engraved items, are non-returnable unless they arrive faulty or damaged. We’ve made these specially for you!
Faulty or Damaged Goods
If something’s not quite right, contact us straight away at enquiries@badgerandbrown.co.uk, and we’ll sort out a replacement or refund.
How to Return
Reach out to us at enquiries@badgerandbrown.co.uk to start your return. Pack your item securely, including the original packaging and a copy of your receipt.
Refunds
Once we receive and inspect your return, we’ll update you on your refund status. Approved refunds will be processed back to your original payment method within 10 business days.
Have questions? We’re here to help. Just email us at enquiries@badgerandbrown.co.uk.